Privacy Policy

This Privacy Policy describes how ESSY LABS ("we", "us", or "our") collects, uses, and shares information in connection with the ESSY Address Validator app ("the App") for Shopify.

1. Information We Collect

Store Information

When you install the App, we receive basic store information from Shopify, including your store name, domain, and email address. This information is necessary to provide and manage the App's services.

Checkout Data

The App processes address data entered by your customers during checkout in real time to perform validation. This data is not stored by us — validation happens within the Shopify checkout process using Shopify Functions, and address data remains within Shopify's infrastructure.

Alert & Analytics Data

The App may collect aggregated, non-personally-identifiable data about validation events (e.g., number of alerts triggered) to provide you with analytics and monitoring features. No customer personal data is stored in this process.

2. How We Use Information

We use the information we collect to:

3. Data Sharing

We do not sell, trade, or otherwise transfer your information to third parties. We may share information only in the following cases:

4. Data Retention

We retain store-level configuration and account data for as long as the App is installed. Upon uninstallation, your data is deleted within 30 days, unless we are required by law to retain it longer.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we process. All communication with our services is encrypted using TLS/SSL.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

To exercise any of these rights, please contact us at the email address below.

7. Shopify's Role

Our App operates within the Shopify platform. Shopify may independently collect and process data as described in Shopify's Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date below.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:
hello@essylabs.com

Last updated: March 2026